Michiel Toppers
Eazi Access is Africa’s market leader in the rental. Its main activities are sales, servicing and training of work-at-height. It also uses material handling solutions with the largest and most diverse fleet. Including scissor lifts, boom lifts, mini cranes, personnel lifts, telehandlers and accessories. They are born from a vision to make working-at-height safer and more efficient in the workplace. Eazi Access is a 100% South African owned company. And it provides its products and services to all sectors. For example the mining, light industrial, heavy industrial, entertainment and construction industries.
Eazi Access is a long term DynaRent customer. Their organization has been using DynaRent for Microsoft Dynamics AX 2009 for nearly 7 years. They’ve successfully merged DynaRent into their ERP platform and processes. Over the past few years, we’ve been working with the company. This way we incorporated Microsoft Dynamics CRM Online into their DynaRent rental, sales, and service processes.
In early 2016, a new investor for Eazi Access propelled the group into a more ambitious growth strategy. Since than they further expand the business. All the dots connected: Eazi Access researched and saw the benefits of using a cloud-based platform. Especially one that combined ERP and CRM together with mobile field service and offline functionality.
The total solution needed to balance the latest IT innovations. Including the challenges of local Internet connectivity and industry-specific needs for equipment rental and service.
After a rigorous evaluation, Eazi Access selected the Microsoft Dynamics 365 Cloud Strategy and DynaRent for Dynamics 365. This is the solutions set that speaks to their well-defined growth goals.
“DynaRent has enabled our company to grow our customer base. While still ensuring that we give diverse customers the exact equipment and services they need. It pleases us to take that value with us as we continue to expand.” Jean Du Randt, Chief Strategy Officer for Eazi Access."
DynaRent in Microsoft Dynamics 365
Sales and rental representatives for Eazi Access will be working with Dynamics 365 CRM, funneling the lead through customer process. Furthermore DynaRent will enable them to create and monitor sales and rental quotes directly within the CRM application. And in addition have immediate access to ERP information. While this is displayed in a friendly, familiar user interface. As a result all information is synchronized system-wide in the Microsoft Dynamics 365 for Finance and Operations data model.
DynaRent in Microsoft Dynamics 365 for Finance and Operations (ERP)
DynaRent offers functionality that’s tailored to the Aerial Work Platform industry. Within Dynamics 365 for Finance and Operations this is a seamless fit. Since then, Eazi Access has played an important role in the development of the DynaRent solutions suite. In turn, our focus on refining DynaRent to meet specific industry and business needs has given Eazi Access tools for strategic growth. DynaRent capabilities fit hand in glove with Eazi Access’ operations. And it ranges from fleet management, rental, sales, and service to transportation, fuel management and more.
DynaRent with Microsoft PowerApps (Mobility)
Eazi Access will soon rely on Microsoft PowerApps as a key element in their mobile field service strategy. DynaRent works smoothly with PowerApps. This way the mobile workforce service engineers, sales and rental reps, fuel managers, as well as truck drivers can use DynaRent on preferred mobile devices for daily operations. You can execute rental quotes, service tasks, fuel management and other processes. In addition all results are sent instantly to Dynamics 365 for Finance and Operations.
DynaRent with Microsoft Power BI (Analytics)
DynaRent BI gives Eazi Access an industry-specific foundation for filtering and analyzing data. Furthermore it combines with Microsoft Power BI for the richest possible range of analytics. In addition targeted reports and data collection monitor all aspects of equipment and resources. Power BI and DynaRent work in tandem also for equipment rental and services monthly management reports and business-wide KPIs. DynaRent users can access Power BI within the DynaRent workspace and also on mobile devices.
“We’ve had a great long-term relationship with our customer, Eazi Access. It’s been a mutual success story. Our goal was to help Eazi Access realize business growth. We realized this by using a strong rental and services solution. A solution that fits with their Dynamics system. The work we’ve done together has helped us refine DynaRent. Especially for the Aerial Work Platform industry. It has shown us how important collaboration is.” - Michiel Toppers, product director from STAEDEAN."
STAEDEAN will work together on the Eazi Access implementation project. They bring together a proven DynaRent implementation partner and ISV for Microsoft Dynamics 365 CRM, Dynamics 365 for Finance and Operations, PowerApps and PowerBI.
Michiel Toppers