Find support plans
Solve software issues promptly and get access to the best support plan according to your specific business needs. Choose either product plans or bespoke software solution packages.
Support benefits
Different budgets
Issue resolution
Requirement focused
Essential Support Package
SLA for response times
Dedicated Account Manager
Priority access to resources
Premium Support Package
SLA on resolution time
Dedicated SDM
Intake of customization-related issues
Price dependent on ticket needs
Access to product team
ERP Solutions Package
Bespoke offering
Choose according to needs
Essential
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
Optional
Optional
Premium
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Optional
Optional
Optional