eurotrade is a luxury-first international shopping center operating more than 40 stores at Munich airport, Germany. They offer high-end luxury products as well as reputed regional brands in the fashion, jewellery, accessories, and travel segments.
For eurotrade, communicating between multiple suppliers, partner systems, and internal systems was important for facilitating their business. But this was getting increasingly difficult with traditional manual processes. Therefore, eurotrade was looking to modernize and transform their inventory management process when they decided to upgrade to Microsoft Dynamics 365 Finance & Supply Chain Management with integrated EDI being a key component. They opted for STAEDEAN’s EDI & Integration solutions to leverage the power of D365 F&SCM and fast track operational processes.
Why eurotrade needed a solution
eurotrade was using a self-developed EDI module for a few suppliers, but it was time and resource intensive. To ensure a standardized process for document sharing, they wanted to implement EDI.
Another issue impacting business operations was the lack of integration between their third-party point of sale (POS system) and ERP system, which meant no access to real-time data. Data had to be manually entered into both systems, which took longer. It was also impossible to track inventory efficiently in real time.
The key pain areas that eurotrade was trying to address
- Employees did not follow a standardized process for document sharing which led to errors and delays.
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eurotrade manages a network of 40 shops and works with several suppliers. They have to separate orders categorized by product group for each shop. They were not able to categorize orders, which caused inefficiencies.
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Their document exchange process using traditional methods was manually intensive.
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Their partner website and third-party point of sale (POS) system were not integrated with their ERP system.
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Entering data in multiple systems manually requires coordination, takes much longer, is prone to human errors, and without real-time data, managing inventory was difficult.
“We have 40 shops, so you can imagine how many orders are coming in during the day. If we had to do all this stuff manually, we would be lost. That's why EDI is a key success factor for us. And we have integration, starting from the purchase order to the delivery note, which is sent electronically with the study file. So, with STAEDEAN’s EDI and Integration Solutions we have configured a fully automated process. In the best case, the only place where a colleague must do any sort of manual work is in the warehouse, to pick up the box. That's it.”
- Stefan Vogel, Team Lead, Supply Chain Software, eurotrade
Key benefits of our EDI & Integration Solution for eurotrade
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They could leverage the ODBC connectors to integrate their POS software via a database connection, which has been running smoothly for them for seven years.
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The tracer feature allows them to test, rework, analyze the message, and make changes.
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Our solutions are completely embedded in Dynamics 365, giving them access to real-time data. This has considerably enhanced business operations.
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STAEDEAN’s EDI Solution has helped them streamline multiple EDI messages including Orders, Order Response, Dispatch Advice, and Invoice.
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The EDI functionality also allows them to duplicate messages and automate manually intensive processes that help them restock goods.
“What makes STAEDEAN’s integration module fancy is that you have either access to the entities or to the direct tables, so you could use all the entity features, or you can, if you know how, directly access a database and directly also make changes to the database. Sometimes it’s necessary, and it can make using Microsoft’s complex Data Management Framework very simple. I'm database driven, and if you want a feature to fix things also on the database, STAEDEAN is definitely the number one solution I know at the moment.”
- Stefan Vogel, Team Lead, Supply Chain Software, eurotrade
