How STAEDEAN Rental Customer Portal boosts your business
Easy usability
Automated information sharing in the mobile equipment rental software allows customers to manage their equipment efficiently and appropriately without external dependency on teams.
Improve operational efficiency
Equip your employees to work efficiently by providing round-the-clock access to requests. This allows them to respond faster or update rental contracts within the mobile equipment rental software.
Increase customer loyalty
Guide your customers on rentals and offer effective processes that aid auto-pilot mode, drastically reducing their workload and positively impacting your overall NPS.
Benefits
Quick information access
With automated data sharing, your end-customers can access real-time information around the clock into rental requests, updates, and contracts.
Streamline communication
The portal provides a channel for communicating with customers directly and addressing their concerns and queries, increasing communication efficiency.
Instant customer support
Customers can use the mobile equipment rental software to report damages to a piece of equipment, easing feedback and grievance redressal.
Highly flexible
STAEDEAN Rental Customer Portal works independently of the ERP system and can easily connect with Microsoft Dynamics 365 F&SCM, SAP, and Infor.
Secure and responsive
Different security roles exist to view or change data, and it can run on any device with a responsive display – computers, mobile phones, tablets, or smartphones.
Configurable
You can brand and customize the portal based on your preference, including the logos, text, color schemes, display images, or tabs appearing.
Insightful rental dashboard
The mobile equipment rental software offers easy-to-use rental dashboards with insights into rented equipment and its performance. It also provides real-time updates on pickups, deliveries, and the current location of equipment.
Track equipment utilization
Customers can use the mobile equipment rental software to monitor utilization for each piece of equipment, enabling them to make better, instantaneous decisions.
Complete rental control
Users can request, extend, manage, and track their equipment with a few simple clicks anywhere and anytime directly from their device.
Enhance invoicing
Customers can view the history of the rental invoices, download original invoices, set up payment reminders, connect to local payment services, and approve invoices.
