“Clients employing BPM shows that BPM projects deliver 30-50% productivity gains for processes involving primarily back office staff, and they typically deliver 15-30% productivity gains for processes involving knowledge workers.” Forrester
“Based on a survey of BPM experiences of their clients, 80% of enterprise companies conducting BPM projects will experience an internal rate of return better than 15%.” Gartner
Business Process Management (BPM) helps organizations align processes and technology with their business goals. It plays a very crucial role as it aims to eliminate the ambiguity and risk from ERP implementations and help companies move forward with their business strategy. However, how can an apt BPM tool help ensure productivity gains?
- By using resources efficiently: Surprisingly, even in relatively large and successful companies sometimes the definition of key roles and processes are not well documented or are continuously evolving. The lack of structure can be costly, inefficient, and not helpful when an organization needs to meet new competitive challenges or respond to market developments with any degree of agility. BPM offers a structured, yet flexible environment to capture roles and processes, redesign them for best effectiveness, and ensure their strategic alignment. It enables you to determine how to deploy, monitor, and measure the resources in your organization. The right BPM solution helps to improve efficiency and productivity and reduce costs.
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- By extending process transparency: It is very important for an organization to gain visibility into how it is succeeding in meeting its goals. The starting point to that journey is to have complete visibility into business processes. Transparency into what is happening, why it is happening, how and who (resources) is making it happen, what the hindrances are and how to mitigate those is very critical. A BPM tool can be deployed to attain optimal results at the least cost and achieving maximum productivity gains.
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- By enabling better collaboration: A BPM tool not only provides an effective framework to foster business stakeholders’ participation as they collaborate on articulating the strategy and vision but also serves as a centralized reference to document the same. It enables change in organizational culture to foster communications and collaboration across business groups and locations. An effective BPM tool combines process management with task management and leverages real-time reporting for teams to collaborate effectively.
Find out more on how Business Process Management helps to draw upon processes based on industry best practices to provide a solution that best fits your organization.
Daniel Villegas
